Last Updated: October 20, 2023
Thank you for shopping with enhealth.in, your trusted source for authentic Ayurvedic products. We are committed to delivering quality Ayurvedic items to your doorstep with exceptional care and efficiency. Please take a moment to familiarize yourself with our Shipping Policy.
1. Order Processing:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the following business day.
- You will receive an email confirmation once your order is processed, including a tracking number for your convenience.
2. Shipping Methods:
- We offer a variety of shipping options, including standard and expedited shipping, to suit your needs. Shipping rates and options can be viewed during the checkout process.
- We primarily use trusted and reputable courier services to ensure the safe and timely delivery of your order.
3. Shipping Times:
- Shipping times may vary depending on your location, the shipping method chosen, and the availability of the products.
- Standard shipping within India usually takes 3-7 business days.
- Expedited shipping options are available for quicker delivery, typically taking 2-4 business days.
- International shipping times will vary based on the destination country and shipping method chosen.
4. Shipping Costs:
- Shipping costs are calculated based on the weight, size, and destination of your order. You can review the shipping costs during the checkout process before finalizing your purchase.
5. Order Tracking:
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your enhealth.in account.
6. Delivery Concerns:
- If you encounter any issues with your delivery, such as delays or damaged items, please contact our Customer Support team at contact@enhealth.in or +91-98151-87171.
- We will do our best to assist you in resolving any shipping-related concerns promptly.
7. Undeliverable Addresses:
- Please make sure to provide accurate and complete shipping information during the checkout process.
- We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses. Any additional shipping charges incurred due to such errors will be the responsibility of the customer.
8. Customs and Import Duties:
- For international orders, please be aware that customs and import duties may apply in your country. These fees are not included in the product or shipping cost and are the responsibility of the customer.
9. Shipping Restrictions:
- Some Ayurvedic products may have restrictions on shipping to certain countries or regions due to regulatory or legal reasons. Please review your local regulations before placing an order.
10. Returns and Refunds:
- If you need to return a product due to shipping damage or other issues, please refer to our Returns and Refunds Policy for detailed instructions on the process.
At enhealth.in, we are dedicated to ensuring your Ayurvedic shopping experience is seamless and satisfying. If you have any questions or require assistance regarding your order or our Shipping Policy, please do not hesitate to contact our Customer Support team.
We appreciate your trust in enhealth.in for your Ayurvedic product needs. Thank you for choosing us as your Ayurvedic wellness partner.